The Mediation process itself is really very simple. The parties meet with a trained, neutral and impartial mediator and talk about the problem. The mediator listens to both sides and facilitates the communications between the parties regarding the issues, concerns and feelings involved. By asking questions, occasionally making observations, and through the use of joint and separate meetings, the trained mediator assists the parties in working toward a solution that is acceptable to all parties.

The mediator does not represent either side, does not give advice, and does not render a decision as an arbitrator or a judge would do. The parties make the decisions and remain in control of the process and of the resolution to the dispute.

The mediation process helps the parties better understand each other’s opinions, perceptions and views of the issues. With this understanding, they can more clearly evaluate their own position and interests to bring about a settlement that is agreeable to the parties.

When mediation is complete, the mediator will assist the parties in preparing a summary of the agreement they reached for signature. Once this agreement is signed, it becomes a binding and enforceable agreement.

Most disputes can be resolved through mediation if the parties are willing to keep an open mind and sit down together and communicate. If the parties are not able to reach a satisfactory agreement, they may still resolve their conflict through a lawsuit

P. O. Box 160396
San Antonio, TX  78280
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